From First Decision To Entry Into Service.
Arrow Solutions is a program management firm based in Toulouse, working alongside airlines through every step of their Linefit and Retrofit projects, from project start to aircraft entry into service.
We act as the airline's representative inside Airbus, BFE suppliers and OEMs governance: preparing milestones, negotiating contracts, supervising production and design, and securing operational readiness.
Each engagement is delivered end to end, or activated independently, depending on where you need reinforcement.
We support the airline in defining its fleet roadmap and negotiating with lessors and OEMs. Our role is to anchor the right specifications, cost drivers and contractual terms before they get locked.
We translate the airline's intent into engineering decisions. Cabin layouts (LOPA), avionics options (SCN/MSCN) and service flows are defined with the operator's perspective, not the OEM's baseline.
We manage the full Buyer-Furnished Equipment (BFE) stream from technical definition to industrial readiness, representing the airline through the project.
We support both Linefit and Retrofit IFE / IFC programs across all major providers, including Viasat, Panasonic, Safran, Thales, Intelsat and Starlink, from selection to certification and post-EIS performance monitoring.
We coordinate every stream required for operational readiness, so the aircraft enters revenue service without disruption, and the airline's teams are fully prepared to operate and maintain it.
During final assembly, we act as the airline's on-site representative. We prepare and attend every customer presentation, raise non-conformities, and drive their resolution with airframer and OEMs.
From ground tests to the Customer Acceptance Flight, we secure every checkpoint of the acceptance process and ensure the aircraft condition is completely reviewed.
Our team comes from the airline world itself. Every decision, specification and trade-off is assessed through the lens of real operational constraints, airline priorities and day-to-day operational impact, not only theoretical efficiency.
We sit inside the airline's program governance. We prepare and lead reviews with Airbus, OEMs and suppliers, and remain accountable through to entry into service.
The same team follows the program from first decisions to operations. Knowledge does not get lost between phases, and accountability stays with one partner.
Each engagement can be activated independently or combined. Scope, intensity and duration are adjusted to the airline's organisation and program phase.
A team of senior practitioners, not a consultancy pyramid.
Former CAMO Cabin Engineer, Heavy Maintenance Representative, Fleet Manager and CAMO Manager within airlines.
Former CAMO Structure Engineer, Heavy Maintenance Representative, Fleet Manager, Maintenance Planning Manager and Aerostructures Manager within airlines.
Design Office Engineer and Reliability Engineer. Project Management Officer for Linefit and Retrofit programs within manufacturers and DOA Part 21 organisations.
IFE and IFC programs expert across both Linefit and Retrofit. Performance Manager.
Whether you are at fleet planning stage or already in production, Arrow Solutions can support your needs.